Our Staff

What kind of training/skills/knowledge does your staff have?

We currently have a team of 9 people who work to meet your jewellery needs and who have a combined experience of over 125 years!  John (26 years experience) is a Master Goldsmith, Kim (general manager 17 years), and a team of customer service staff.

We each have different areas of expertise and training so that together, we can answer just about any question.   Each of our sales team is trained to help you with your repair and your custom needs and is either as an Accredited Jewellery Professional (A.J.P.) through G.I.A. (only the world’s leading gemological institute) or as a Graduate Jeweller through the J.

Do we buy old gold and gemstones?

Yes, we do buy old gold but not usually the gemstones.  If you have “scrap” jewellery and you’d like to turn it into cash, make an appointment to speak with John, owner and goldsmith, and he can calculate the value of what you have.  We pay very competitive rates in cash (company cheque) or you can trade it for even more for an in-store credit!

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